See if they're hiring! Hard to get a response when you have a question. Amazing customer experiences require amazing employee experiences. Sales Growth solutions >>. TTEC hires part-time and full-time customer service reps throughout the U.S., Canada, and a few other countries in Europe. TTEC at home is a unique virtual work lifestyle for individuals who might have traditionally considered working in a customer contact or engagement center providing customer service, technical support or other support services such as chat or social media. To compete today, you’ve got to be flexible. Learn how to enable cookies. We call it Humanify@home – a remote contact centre solution that merges the quality and security of an on-site centre with the flexibility and cost structure of a work-from-home model. Know Your Worth™. Glassdoor will not work properly unless browser cookie support is enabled. Pros. Join us to work with world's leading brands while connected to over 50000 colleagues from the comfort and safety of your home. When attempting to get help you have to enter ALL questions into CHAT ... yes, chat! Be prepared to communicate with buyers through a variety of platforms and Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. In fact, research proves that the work-at-home workforce is growing Easy to get along with staff. We place such an emphasis on culture, we’ve given ours a name: CultureCX. The information provided is from their perspective. Many of the employees work at the office; however, the company does offer work at home positions for virtual assistants. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. They just throw you out there taking live calls. You + 50,000 = One TTEC. What advice would you give the CEO of TTEC about how to improve it? Get a free, personalized salary estimate based on today's market, “United Health Care, avg. Learn how to enable cookies. Learn how to enable cookies. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. How much do TTEC employees make? grow. As a work from home customer service rep, you'll answer inbound calls and emails from customers. Messaging solutions >>. where they will have the most impact. This estimate is based upon 9 TTEC Work At Home Telephone Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. This is the employer's chance to tell you why you should work for them. On every Veterans Day we see flags around every house in our neighbourhood paying respect and in remembrance to those who sacrificed their lives for this country and our freedom. You don't need a brick-and-mortar site to deliver a great customer experience Cons. You get ignored b/c people are too focused on their own personal conversations, or there are too many questions at once and yours gets missed, etc. Of course, the peace and quiet of WFH (work from home) will help you crush the workday — but at the same time, you'll never feel alone. How to Answer: What Are Your Strengths and Weaknesses? The seem to consistently underpay compared to similar companies. Similar jobs pay $8.24 - $12.14. employees are growing 4x faster than facilities-based agents. Sales teams play a critical role in enabling companies to not only survive but to Learn more about our Customer ... s leading brands while connected to over 50000 colleagues from the comfort and safety of your home. On every Veterans Day we see flags around every house in our neighbourhood paying respect and in remembrance to those who sacrificed their lives for this country and our freedom. Great temp job. #ExperienceTTEC, Michelle advises new team members to be patient and ask your leaders and teammates the right questions to help you understand your expectations at TTEC. As we live though this pandemic, want to thank our military veterans who make it possible. Increase workforce productivity by automating customer interactions using I worked at TTEC part-time for more than a year. ... Good base pay, opportunities to work from home, learn new skills and experience. still prevalent, are ceding ground to more flexible home-based associate Also, there is NO SCRIPTING... you basically have to use the companies internal system (kind of like Google) to literally search for answers while you are on a call. Get a free, personalised salary estimate based on today's market, On every Veterans Day we see flags around every house in our neighbourhood paying respect and in remembrance to those who sacrificed their lives for this country and our freedom. Every interaction we have with our clients, their customers, our colleagues and the communities where we operate are guided by our core... – More. How to Answer: What Are Your Strengths and Weaknesses? Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Cash Bonus, Stock Bonus, Profit Sharing, Commission Sharing, Tips have not been reported for this role. There are gonna be bad days with customers, just gotta take the good with the bad, Read more TTEC reviews about Pay & Benefits, Customer Service Escalations Representative. What roles at TTEC can work from home during the COVID-19 outbreak? It's like PULLING TEETH TO GET ANY SORT OF HELP!!! What is the interview process like at TTEC? This job is SERIOUSLY NOT WORTH THE STRESS IT CAUSES!!! Stay ahead with the latest APAC customer experience best practices, industry trends, and digital innovations to meet the demands of tomorrow's customer expectation. What are the steps along the way? Starting pay is $15 an hour for bilingual speakers. We cannot accept applications for residents of CA, CO, HI, IL or NY or outside of the United States. Tell us about you and get an estimated calculation of how much you should be earning and insight into your career options. TTEC, formerly known as TeleTech, is a global company that houses over 50,000 employees, many of whom work from home. TTec is a global BPO company that is based in Englewood, CO. Provision new associates In fact, research shows the work-from-home employees are growing 4x … The at-home positions are for call center agents… Glassdoor will not work properly unless browser cookie support is enabled. Half of what customers need done was NEVER discussed in training so you are just thrown to the wolves to figure it out on your own. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures. It also provides attractive employment options for individuals who prefer to work at home. In this guide, learn how Get a free, personalized salary estimate based on today's market, Every interaction we have with our clients, their customers, our colleagues and the communities where we operate are guided by our core... – More. Check out the latest TTEC Jobs, Every interaction we have with our clients, their customers, our colleagues and the communities where we operate are guided by our core... – More. Join us to Work from Home Sweet Home and #ExperienceTTEC —20 days ago The future of work is from our Home Sweet Home! What is a typical day like for you at TTEC? Job Description. Our Humanify@home associates are an integral and integrated part of our team. Average TTEC hourly pay ranges from approximately $9.61 per hour for Commissioner to $23.00 per hour for Service Delivery Manager. We combine the quality management and security of our brick-and-mortar operations with the flexibility and cost structure of a variable model. All assistance is done by chat only and it literally makes you want to pull your hair out... especially when you have a customer waiting for you to help them! The position is remote. ), 7 of the Best Situational Interview Questions. voice. Our global team will be virtually alongside you every step of the way to answer questions and provide support. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": true, "isEiHeaderFollowBtnDos2Enabled": true }. 8 Questions You Should Absolutely Ask An Interviewer, All Work At Home Telephone Customer Service Representative Salaries, Work At Home Telephone Customer Service Representative Jobs, Work At Home Telephone Customer Service Representative Salaries, Customer Service Representative salaries ($25k), Technical Support Representative salaries ($30k), Customer Service Associate salaries ($20k), Oracle Database Administrator salaries ($79k), Virtual Customer Service Representative jobs, Virtual Customer Service Representative salaries ($18k), Service Delivery Manager salaries ($100k), Talent Acquisition Coordinator salaries ($41k), Associate Network Engineer salaries ($58k), Work At Home Telephone Customer Service Representative Jobs at TTEC. Provides technology services for both your captive and outsourced associates to There is SO MUCH info that it's impossible to remember it all. #ExperienceTTEC #WomenInLeadership. Great role for those looking to work from home with little supervision. 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