You can’t combine it with Sky TV, though. Even faster is the Super Fibre package, with average download speeds of 63Mbps. To our knowledge, all information in articles on the Canstar Blue website was correct at the time of publication.
That’s why having reliable and affordable internet is so important. So if you’re looking to change internet provider, based on Canstar Blue’s latest research into customer satisfaction, why not change … NOW! Seems like a good idea to sanity check basic issues I suppose. 3.1 stars. Search. NOW Broadband might not be as well known as some bigger internet brands in New Zealand, but it’s certainly made an impact on Kiwi consumers, having won Canstar’s 2020 award for Most Satisfied Customers | Broadband. But they (in my area, anyway) even have remote support technicians that will come out to your place if needed. 2.6 stars. You can also add on the TV passes which NOW TV is famous for, and the fact there aren't any credit checks makes it the number one choice for some. Solo dwellers or couples could easily survive with an 11Mbps connection. Never really had any "problems" here. Home Products All Products Whole Home Wi-Fi / Routers Smart Home Sonos Audio Ring Security Arlo Security Wi-Fi Extenders Internet Security Home Tech Assist Home Tech Assist Broadband Plans Home Products All Products … NOW Broadband is a solid choice for a good-value broadband deal on a 12-month contract. But is it any good? Super Fibre also offers very competitive upload speeds of 19Mbps. But when choosing the right broadband provider there are more factors to consider than just value for money. To get going with NOW Broadband you’ll need to pay a set-up cost plus a postage charge for the router. We list broadband providers for all connection types include ADSL, VDSL, fibre, wireless and more. Of the 12 other providers that were rated, the only other Five-Star winner was Skinny, which earned Five Stars for Bill Clarity, and Four Stars in all other categories. PricingVery sharp. It doesn't cost a lot more and offers more peace of mind and a little more future-proofing. Canstar Blue surveyed 5081 New Zealand consumers across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. If you already have an active phone line and socket at your address, NOW Broadband can usually switch your phone line remotely. In 2020, NOW Broadband continues to offer unlimited fibre broadband deals with speeds to rival the likes of BT, Sky, TalkTalk and EE. Discussion about Broadband Comparison & Reviews Website NZ. This information may have changed over time. Moreover, it seems that all traffic transits via Napier (their home). All NOW Broadband customers get sent a Hub Two which you then install yourself. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Also standing out from the field was 2degrees – which deserves an honourable mention for earning a consistent Four Stars across the board – and Bigpipe, which won Four Stars in every category apart from Customer Service, for which it was awarded a solid 3 Stars. 3. Canstar Blue's website terms and conditions apply.
While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and it's unique needs that sets us apart. The speeds NOW Broadband offers are pretty much the same download speeds you’ll see advertised by all the main broadband providers (Sky, BT, TalkTalk and so on) barring Virgin Media, which runs its own network using different technology that allows it to offer far faster speeds. If you're struggling to decide which package to go for, read our guide on choosing broadband speed. You can call up and be connected to a person in under 5 minutes. You’ll get the best speed and stability if you connect your Hub Two to your master phone socket as this is where your broadband signal is strongest. Cable is operated and owned by Existent Ltd © 2005-2020. Life grinds to a halt without access to the web, and usually elicits howls of protest from the kids! Reliability . Here are my thoughts on NOW after using them for nearly 2 months.. If you have the need for speed you could be better off with a faster fibre broadband connection.