Advice on caring for someone who is self isolating in another household. Here's how, thanks to our supporters, we're helping. If you’re feeling lonely or you need some practical help and support, we want you to know that you can call us. About the Age UK Advice Line A lady this morning called to say that an energy company had quoted her £800 to fix a blockage in her radiators. Workplace pension schemes are run by employers. Age UK Advice Line 0800 678 1602. Yes. Age UK, Tavis House, 1-6 Tavistock Square, London WC1H 9NA. All Rights Reserved, Please help us be there for older people in need, Advice on caring for someone you don't live with, Advice on caring for someone you live with, Benefits and accessing cash - coronavirus advice, Housing rights advice during coronavirus pandemic, Shielding, social distancing and self-isolation, Three-tier coronavirus alert levels: Tier 1, 2 and 3 rules explained. Free to call 8am – 7pm 365 days a year Find out more. Every day of the year we’re open 8am-7pm, including all bank holidays because it’s important that we’re here when people need us the most. Age UK, Tavis House, 1-6 Tavistock Square, London WC1H 9NA. We'll match you with one of our volunteers. Age UK Advice Line: 0800 678 1602 Lines are open 8am-7pm, 365 days a year. Free to call 8am – 7pm 365 days a year Find out more. Age UK Advice Line 0800 678 1602. Free to call 8am – 7pm 365 days a year Find out more. Our services are here for people in later life who’d like to talk to someone. This is only a guideline for the length of a call. Get a free weekly friendship call. Get a free weekly friendship call. You can order printed copies of any of our guides and factsheets by calling our advice line on 0800 678 1602. Your pension pot is based on contributions taken directly from your... Age UK has a network of 130+ local Age UKs. Get a free weekly friendship call. Registered charity number 1128267. Sign up for telephone befriending All Rights Reserved, Advice on caring for someone you don't live with, Advice on caring for someone you live with, Benefits and accessing cash - coronavirus advice, Housing rights advice during coronavirus pandemic, Shielding, social distancing and self-isolation, Three-tier coronavirus alert levels: Tier 1, 2 and 3 rules explained. Our service is flexible to suit the different needs of everyone who takes part. As lockdown lifts, you can help us make sure vulnerable older people aren't forgotten. Get a free weekly friendship call. commit to a regular call at the same time each week. Lines are open 8am-7pm, 365 days a year. Registered charity number 1128267. 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At the close of what's been, for many, a terrifying and isolating year, older people are facing a Christmas like no other in living memory. Get a free weekly friendship call. By donating today, you could help us answer more calls to our advice line, campaign harder for older people’s rights and fair treatment and provide regular friendship calls to people who are desperately lonely. See the difference we're making. Our team are trained to identify the information that will best answer your questions. Anxious about a planned hospital stay and how to cope when you leave? We'll match you with one of our volunteers. Company number 6825798. Company number 6825798. Read a day in the life of the Age UK Advice Line. He was very worried so he called the Age UK Advice Line, and we put him in touch with Age UK in the lady's local area, where she could get practical help. Phone scams and cold calls can be annoying, frustrating, and even threatening. Our corded telephones are an ideal choice if you don't mind staying in one spot while you're having a chat - and if you're feeling old-school you could even opt for one with a rotary dial! © Age UK Group and/or its National Partners (Age NI, Age Scotland and Age Cymru) 2020. We welcome companies to register to join our supplier network. Free to call 8am – 7pm 365 days a yearFind out more. The company recommended she spoke to us and we referred her to her local Age UK, and sent out a factsheet on help with heating costs . Thousands of older people have made lasting friendships, or simply enjoyed a chat when they wanted one, through our free telephone friendship service and the Silver Line helpline. If you can’t make your call then please let us know. At the close of what's been, for many, a terrifying and isolating year, older people are facing a Christmas like no other in living memory. Benefits Calculator – what are you entitled to? If you or someone you know is missing the joy of regular conversation, Age UK and our partner charity The Silver Line can help. We also get requests from Housing Associations, GPs, and individuals – a whole range of organisations. You can give your telephone friend the Freephone number of the Age UK Advice Line (0800 678 1602). If you're really struggling, then please let us know and we'll talk you through the options available. Call the Silver Line - free and confidential - on 0800 4 70 80 90. Benefits Calculator – what are you entitled to? Asked them to agree with our terms and conditions. Sign up for regular telephone friendship calls, Find out more about The Silver Line helpline. We'll match you with one of our volunteers. Age UK, Tavis House, 1-6 Tavistock Square, London WC1H 9NA. Telephone friendship. Company number 6825798. Our computer automatically connects you with your telephone friend, so you won't need to give them your personal phone number. Company number 6825798. We will only use your email address and telephone number to contact you about your weekly call. Our service is flexible to suit the different needs of everyone who takes part. Our team will give you information that is reliable and up to date and help you to access the advice you need. If this applies to you or someone you know, we’ll be happy to try to help you find a local service which may be able to support you better. We ask that you don't share personal details including your address and telephone number with your telephone friend. How to get help with urgent or one-off expenses, Transport concessions for disabled people, What standards you should expect from NHS services, Getting active when you find exercise difficult, Getting active but not sure where to start, What to do when the weather's particularly bad, Financial and legal tips before remarrying, Homecare: How to find the care you need at home, Help for carers looking after a loved one, What to do when your caring role changes or ends, How to complain about care to your local council, EU citizens and settled status after Brexit, Making and amending your will to include a gift to Age UK, The difference a gift in your will could make, Charity triathlon events and obstacle courses, Now more than ever, no one should have no one, How we're helping older people as lockdown lifts, Switched Off: Save free TV for older people. Registered office: Tavis House, 1-6 Tavistock Square, London WC1H 9NA. Find out how to register your company. A brand-new phone is the perfect finishing touch. Benefits Calculator – what are you entitled to? How your donations could help older people this Christmas. If you want to make a PPI complaint, you have until 29 August 2019. Here's how, thanks to our supporters, we're helping. Tavis House1-6 Tavistock Square, London WC1H 9NA Phone: 0800 169 80 80, Causewayside House160 Causewayside, Edinburgh EH9 1PRPhone: 0845 125 9732, Ground Floor, Mariners House, Trident Court, East Moors Road, Cardiff, CF24 5TDPhone: 029 2043 1555, 3 Lower Crescent, Belfast BT7 1NRPhone: 028 9024 5729. To find your local Age UK, enter your post code on our In your area page. We'll match you with one of our volunteers. We offer free telephone friendship services so you can enjoy chatting with someone over the phone, all from the comfort of your own home. © Age UK Group and/or its National Partners (Age NI, Age Scotland and Age Cymru) 2020. Telephone friendship. Age UK Enterprises Limited trades under the trading name Age Co. Age UK Enterprises Limited (registered in England and Wales no. As we get older, we may find we spend more time on our own. Answers to some of the most frequently asked questions we're asked about coronavirus. These conditions may affect the person's ability to build a telephone friendship and, in some instances, people with these conditions may actually find the calls more distressing. Sign up for telephone befriending Telephone friendship. We have roles available in a variety of areas, covering retail, marketing, fundraising, campaigning and more. At the close of what's been, for many, a terrifying and isolating year, older people are facing a Christmas like no other in living memory. Checked their name and date of birth matches at their address, and that they are who they say they are. Registered charity number 1128267. © Age UK Group and/or its National Partners (Age NI, Age Scotland and Age Cymru) 2020. To help us direct your enquiry to the right team at Age UK, please click on the button below which best describes what you’re looking for. Our service is flexible to suit the different needs of everyone who takes part. You don’t need to be feeling lonely (though if you are, we’d like to help), and you don’t need to live on your own. How your donations could help older people this Christmas. Sometimes it’s just nice to talk. Donate now We have a number of different ways you can volunteer your time. If we can’t help, we will direct you to the best place to go for further support and advice. be able to hear and be understood over the phone. All our calls are recorded and we will listen to a sample of these. Our service is flexible to suit the different needs of everyone who takes part. We'll match you with one of our volunteers. Free to call 8am – 7pm 365 days a yearFind out more. We'll match you with one of our volunteers. The most frequent call is 'my boiler’s broken and I don’t have money to fix it'. Asked them to declare any unspent criminal convictions. Age UK supports and assists a network of over 150 local Age UKs, which between them provide an extensive network throughout England. If you are contacting us about coronavirus, please first check our coronavirus information section for all the latest information and updates. Looking after mental and physical health is very important during this period we'll all be spending more time at home. The advice line is open from 8am – 7pm, seven days a week (including public holidays) to older people and their families to get information across a range of subjects which affect older people. If you talk for less, or a bit more, than 30 minutes, that's fine. Whether you’d like to speak to someone every week, or just want to talk when the need strikes, we’re here to help. Karen English, Age UK Contact Centre Advisor, talks about some of the ways her team support people in later life.